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Windows 11 KB5013943 is crashing PCs with BSOD, antivirus firm Sophos warns in 2023

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The issues launched by Home windows 11 KB5013943 (Might 2022 Patch Tuesday) are fairly severe: it’s crashing computer systems with Blue Display screen of Demise in the event that they depend on sure drivers required for apps like antivirus.

For these unaware, KB5013943 (Might 2022) was launched on Might 10 and it’s an computerized safety replace, which means some customers don’t have a selection whether or not to obtain and set up it and so they run into crucial errors like BSODs or app crashes. The issue can be current within the replace for these utilizing Home windows 10, nevertheless it’s worse on Home windows 11.

This cumulative replace was launched to repair a variety of points and bugs in Home windows 11, nevertheless, it looks as if Home windows 11 KB5013943 is inflicting the dreaded Blue Display screen of Demise (BSOD) on some programs with particular drivers, together with people who assist antivirus software program.

Sophos has confirmed that Home windows 11 KB5013943 patch for the working system is inflicting Blue Display screen of Demise i.e cease error codes that make the desktop unresponsive, attributable to compatibility points between drivers and Might 2022 Patch Tuesday.

A person who encountered the Blue Display screen of Demise errors described their drawback within the Microsoft Solutions discussion board and Reddit, with one person stating “ever since updating to this construct, getting BSOD 10-Quarter-hour into taking part in Hitman 3. The blue display screen reveals for actually 1 second, so I can’t even see what error it’s displaying”.

One other person added that they skilled Blue Display screen errors with imprecise error codes like “APC_INDEX_MISMATCH” on their main and secondary machines, together with the digital machines.

Affected customers have claimed that the BSOD is triggered instantly after their gadgets are up to date to the most recent model.

Whereas Microsoft has but to acknowledge the experiences of the Blue Display screen of Demise error hitting Home windows 11 machines, Sophos confirmed that the replace might make your system unbootable.

“Clients on Home windows 11 working Sophos Residence could encounter a BSOD/Cease error after putting in Home windows Replace KB5013943 and restarting their machines,” Sophos famous of their assist paperwork.

“The signs contain being unable to get to the desktop after restarting the pc/shutting down powering it again on post-installation of Home windows Replace KB5013943. This features a Cease Error Index Mismatch message (Blue Display screen),” the safety agency famous.

To repair the BSOD errors, Sophos recommends uninstalling the replace by following these steps:

In one other replace to the assist doc, Sophos confirmed that they’ve launched their very own replace to attenuate the impression of Blue Display screen of Demise.

Nevertheless, as talked about above, it’s doubtless that gadgets not utilizing Sophos are additionally working into Blue Display screen of Demise errors and customers are nonetheless ready for a repair from Microsoft.