When you’re getting “This app can’t open – An issue with Home windows is stopping Display Snipping from opening. Refreshing your PC would possibly assist repair it” error on Home windows 11, you’re not alone.
A bug in Snipping Instrument (snippingtool.exe) is inflicting it to crash repeatedly for a number of customers on Home windows 11. The bug seems to be widespread and it has been reported by quite a lot of customers on Microsoft’s neighborhood boards, Suggestions Hub and social media.
These consumer stories initially made us assume that the issue is in Home windows 11’s improve course of for Home windows 10. However after some extra testing displaying that Home windows 11’s Snipping Instrument works completely high-quality on clear installs or gadgets the place Retailer just isn’t set to auto-update apps, it appears the problem truly would possibly stem from expired certificates.
Over the weekend, Microsoft digital certificates expired and it’s inflicting Home windows apps to crash repeatedly for some customers.
In keeping with our checks and consumer stories reviewed by us, the error message merely states that the “This app can’t open” and an issue in Home windows is stopping “Snipping Instrument from opening. Refreshing your PC would possibly assist repair it”.
The Snipping Instrument (snippingtool.exe) crashes can find yourself closing the app solely, nevertheless it’s usually skilled when the consumer click on on the “New” button to seize the display screen. Trying by feedback within the Suggestions Hub, it does appear that the issue is widespread.
It’s price noting that the crashes are solely affecting Home windows 11 customers – with folks utilizing traditional Snipping Instrument or Snip and Sketch on Home windows 10 not experiencing these points.
“Since upgrading to Home windows 11, Snipping Instrument doesn’t operate, even after uninstall/reinstall. Error is “An issue with Home windows is stopping Display Snipping from opening. Refreshing your PC would possibly assist repair it.” SFC and refresh didn’t repair the problem,” one consumer famous within the Suggestions Hub.
“Win + Shift + s doesn’t do something. On opening the app from search a message pops up saying “An issue with Home windows is stopping Display Snipping from opening. Refreshing your PC would possibly assist repair it. All the things is up-to-date,” one other consumer famous.
Though some customers are blaming Home windows 11 improve for Snipping Instrument crashes, after trying into the problem extensively, we’re assured that the bug has nothing to do with the working system itself, and it’s most certainly attributable to a brand new replace or expired certificates.
A Microsoft assist agent confirmed that “that is an ongoing subject and it is going to be mounted quickly”.
To repair the error “An issue with Home windows is stopping Display Snipping from opening”, you’ll be able to strive these steps:
Change the date to repair Snipping Instrument crashes:
Following the above steps ought to resolve the issue usually. When you’re nonetheless unable to launch Snipping Instrument after upgrading to Home windows 11, use these steps:
You’ll be able to merely double-tap on .exe to make use of the traditional snipping instrument on Home windows 11.
In keeping with sources aware of the event, Microsoft is conscious of the stories they usually’re rolling out a repair.