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Microsoft tool incorrectly reports “This PC can’t run Windows 11” error in 2023

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Numerous customers are seeing “This PC can’t run Home windows 11” error when working compatibility checks utilizing Microsoft’s PC Well being Test Software. It appears to be like as if Microsoft’s misconfigured Well being Test Software is on the coronary heart of sporadic issues some individuals have encountered.

Forward of the broader rollout, Microsoft has launched a brand new app known as “PC Well being Test” to assist customers run compatibility checks on Home windows 10 and put together their system for the massive improve.

There appears to be some confusion round this app and a few individuals are reporting “This PC can’t run Home windows 11” errors. Loads of customers have reported issues when working compatibility checks with PC Well being Test Software, normally due to TPM 2.0 necessities and issues with current software program or {hardware}.

Home windows 11 is designed to work on all trendy {hardware}, however it seems that the PC Well being Test Software is utilizing a pair of switches that incorrectly returns the compatibility check consequence as “This PC can’t run Home windows 11” even when the system is definitely supported.

“Whereas this PC doesn’t meet the system necessities to run Home windows 11, you’ll hold getting Home windows 10 updates,” the error message reads.

The minimal system necessities of Home windows 11 isn’t easy and Microsoft’s documentation is especially complicated.

In line with the doc, TPM 2.0 newer is now a minimal system requirement as a substitute of TPM 1.2

For these unaware, TPM (Trusted Platform Module) is a safety characteristic constructed into all trendy PCs and it allows new defences on a {hardware} degree. In line with Microsoft officers, virtually each CPU within the final 5-7 years has a TPM. On Intel PCs, it’s known as “Intel PTT”. For AMD, it could be “AMD PSP fTPM”.

“TPMs have been required for OEM certification since not less than 2015 and was introduced in 2013,” Microsoft stated.

The false error message is reported when the PC Well being Test device is unable to find out the foundation explanation for the compatibility drawback. In line with Microsoft, customers can set up the replace on PCs with newer processors (Eighth-gen, Ryzen 2000+) and TPM 2.0. Moreover, customers should meet the next necessities:

Almost all trendy CPUs available in the market are appropriate with Home windows 11, however you can not set up the replace should you’ve something older than the Eighth-gen processors.

The PC Well being Test app is seemingly checking your system’s compatibility in opposition to the really helpful necessities, which requires Eighth Gen Intel & Ryzen 2000 sequence processors and TPM 2.0.

If you happen to don’t meet these necessities, your system is formally ineligible for the replace.

Fortunately, Microsoft is conscious of the stories and is engaged on a repair.

An organization consultant confirmed that Home windows 11 Well being Test app shall be up to date within the coming weeks with extra readability on system necessities.

“We’re going to enhance the PC Well being Test app over the following couple of week,” the corporate stated.

Home windows 11 preview builds are deliberate for subsequent week and Microsoft is hoping to deal with a few of these points later this week.

Home windows 11 is designed for everybody and it’s appropriate with trendy {hardware}, so naturally, it is going to run easily on PCs shipped in the previous couple of years, however it may be put in on older {hardware} too.

Concerning the TPM requirement, Microsoft officers defined that PCs shipped in the previous couple of years include the TPM 2.0 characteristic. It’s attainable that your PC does have TPM, however it’s disabled within the BIOS. If it’s disabled, you’ll want to get into the BIOS and activate TPM manually and reboot the system.

You’ll be able to verify in case your system has the appropriate TPM by working the command get-tpm in PowerShell:

Microsoft can also be believed to be engaged on options that can aid you diagnose issues putting in Home windows 11 updates on PCs which can be already working Home windows 10.

If we’re being trustworthy you in all probability don’t have to rush to get in on this. Home windows 11 continues to be in preview and it’s at the moment projected to go reside within the fall, so we have now sufficient time to organize our units for the improve.

Additionally, do not forget that Home windows 11 continues to be Home windows and also you’ll be capable of bypass the TPM necessities unofficially.

Replace 1: This text has been up to date to make clear that solely TPM 2.0 is being supported and newer CPU requirement is now necessary, based on up to date documentation.